Privacy Policy
Last Updated: July 18, 2026
PureShine Cleaning Services ("PureShine," "we," "us," or "our") is committed to protecting the privacy of individuals who use our cleaning services and visit our website. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you interact with us, whether through our website at https://app186.afliweb.com, by phone, email, or in person. As a cleaning services provider operating in the United Arab Emirates, we comply with applicable data protection laws in the UAE.
Information We Collect
We may collect personal information that you voluntarily provide to us when you request a quote, book a service, contact us, or use our website. This information may include your full name, email address, phone number, residential or business address, property details, and any special instructions related to cleaning services. We may also collect payment information if you make a transaction, though such data is processed by our third-party payment processors and not stored by us.
When you visit our website, we automatically collect certain technical information, including your IP address, browser type, operating system, referring URLs, and browsing behavior. This helps us improve our website and services.
Use of Data
We use the information we collect for the following purposes:
- To provide, maintain, and improve our cleaning services.
- To process bookings, payments, and communicate with you about your appointments.
- To respond to your inquiries, requests, or complaints.
- To send service-related updates, promotional offers, and marketing communications (with your consent where required).
- To analyze website usage and enhance user experience.
- To comply with legal obligations and protect our rights.
Cookies
Our website uses cookies and similar tracking technologies to enhance functionality and analyze traffic. Cookies are small text files stored on your device. We use session cookies for website operation and persistent cookies to remember your preferences. You can control cookie settings through your browser, but disabling cookies may affect website performance.
Third-Party Services
We may share your personal information with trusted third parties who assist us in operating our business, such as payment processors, booking platforms, and IT service providers. These third parties are contractually obligated to protect your data and use it only for the purposes we specify. We do not sell your personal information to third parties.
We may also disclose information if required by law, regulation, or legal process, or to protect our rights, property, or safety.
User Rights
Under UAE data protection laws, you have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data, subject to legal retention requirements.
- Object to or restrict certain processing activities.
- Withdraw consent where processing is based on consent.
To exercise these rights, please contact us using the details below. We will respond to your request within a reasonable timeframe.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Governing Law
This Privacy Policy is governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Email: hello@pureshine.com
Phone: +971 123456789
Address: Business Bay, Dubai, United Arab Emirates
